FAQ

Here are some common questions.  If yours is not answered below, please don’t hesitate to contact us – we do our best to respond to all enquiries promptly.

Q.  Can I bring my baby or 12-year old?  A. Sorry but we don’t take children on tour. Minimum age is 18years.

Q. Can I pay cash on the day? A. As we have a limited number of seats each day, bookings must be paid for in advance.

Q.  What time do we catch the ferry to the island?  A. Please catch the 10am ferry from Auckland.

Q.  What time will we return to Auckland? A. After lunch we’ll transfer you to the 4:15pm ferry, arriving Auckland 5pm.

Q.  How will we find you?  A. On disembarking, look to the left – you’ll see our guide and welcome board with your name on it.

Q.  Is lunch included?  A. Lunch and ferry fares are not included which means you can choose what style lunch and budget.

Q. What time is lunch? We transfer you to lunch at around 2pm and we suggest a hearty breakfast to set you up for the day!

Q.  Should we book in advance?  A. Our tours are small and popular so to avoid disappointment book when you know your dates.

Q.  What do I need to bring?  A.  Being in the Hauraki Gulf means changeable weather. Bring a jacket, your camera and your happy holiday face!

Q.  What if it is raining?  A. Our tour is not weather dependent and the island is beautiful regardless.  In the event of extreme weather (highly unlikely) we will cancel and happily refund. Please don’t hesitate to contact us if you are concerned.

Please remember – contact us if you have any queries at all, we are happy to help.